We offer high
quality, custom
built IT products
and services to
small and medium
business, and home
users. Products
are backed by a
service offering
based upon an
understanding of
what people really
want from the IT
experience.
Technology driven by
service is the core
of our company
aesthetic, and is
the foundation upon
which all products
are sold and the
guiding principle
behind everything we
do.
2. Why you should
buy from Evolution
Computers
There are many
reasons why
Evolution Computers
is your best choice
for the purchase of
new technology and
the services that go
with it.
We believe that
there is more to a
successful IT
experience than just
your PC. Your PC
should be a good
quality buy, at the
right price, have
bundled services and
be tailored to your
specific needs. Your
PC should be a
complete solution
for your IT needs -
if you wanted to
play games, then the
PC should have
enough power to play
games; and if you
wanted to run your
business from it, it
should have Word and
Excel on it. You
should also be able
to get good advice
and backup service
from a reputable and
experienced IT
expert to guide you
through the tricky,
but ultimately very
rewarding world of
computers. We
endeavour to supply
just such products
and services.
Because we offer
onsite support
services we can
sometimes deal with
a fault better by
being there. Some
errors only appear
onsite, at your home
or business, and are
therefore better
dealt with onsite.
Not only that, but
it is much easier
for you, the
customer, because
you do not have to
drag all your
components to a
store, and
re-assemble them
afterwards.
We understand that
it is the user, the
person at the other
end who is just as
important as the
technology they use
every day. Instead
of focussing on just
your actual PC, we
believe it is far
more important to
talk to you first to
find out how the PC
fits into the
"problem" and how
our solution can
help fix the problem
for you. We do this
by listening and
understanding your
needs, and then
advising you
accordingly. We also
believe very
strongly that it is
important not to
"drop the ball" by
keeping you informed
about your PC and
completing a job
until you are
satisfied.
With our training
and many years
experience in the IT
field we have the
expertise and
experience to solve
your IT problem and
service your IT need
in the best way
possible. We design
your PC or network
and apply that
technology to your
IT needs. We also
have extensive
experience
configuring and
installing a wide
range of software
and hardware and
prevention and
removal of virus and
Spyware based
threats.
As recognized
Registered Members of
the Intel®
Channel Program, we
receive intensive
product training,
and have access to
confidential product
design information
to keep our
customers
ahead of the trend
and ensure that you
make the best
purchasing
decision. Intel® is
the leading designer
and manufacturer of
base computer
components in the
world. Click
here
to check out their
site. Based upon
their market leading
technology,
Evolution Computers
can offer you the
latest computing
technologies, backed
by excellent service
both from Intel®
Corporation and
ourselves, to give
you and your
business the
greatest return on
investment.
Our Intel based
products come with a
3 year warranty and
represent the
highest quality
manufacturing
standard in the
industry. We also
receive priority
swap out services
from Intel which
results in speedy
motherboard
replacement in the
unlikely event of
failure. Each Intel
board undergoes more
than 1 million tests
before being sent to
market. Because we
monitor trends and
brands we can help
you avoid buying a
dodgy brand and we
can keep you well
informed as to the
best technology to
buy in light of
recent and future
trends.
We back all
our products with
great service
All our products are
sold with service
backup. What this
means is that we are
committed to
ensuring that you
are happy with the
product and that
your new product is
integrated into your
existing
technologies
successfully. When
you call us to solve
a problem, we make
sure to get there as
soon as possible,
fix the problem
completely, and
advise you of how to
avoid the problem in
the future. Check
out our Services
section in our
Company Info page
for more info on the
wide range of
services on offer.
We want to develop
and maintain a trust
based relationship
with you and service
all your IT needs -
from configuration,
software
installation and
sales, PC's,
networking and
consumables and
connectivity
solutions. Our
commitment to
service is what we
hope will ensure
your future business
with Evolution
Computers.
What some of
our satisfied
customers have said:
"Thanks for
excellent support
provided, please
keep me on your
mailing list" -
Brian A.
"Thanks for
sorting out my
wife's PC.... eish
your service is
quality..." -
Billy T
3. PC Buyers
Guide
Differences in PC's
can be divided into
price considerations
and product
considerations:
-
Price
Quite simply, there
are may ways to
approach buying a
personal computer.
Many people use
price as the basis
for their PC
purchase decision.
Whilst price is
important (no person
in their right mind
would try to
convince you
otherwise), price is
not made up of
only the
initial purchase
cost of the machine.
There are many other
components to the
'price' of a
machine.
When all price
components are taken
into consideration
we say that the
"Total Cost of
Ownership" has been
considered.
TCO - Total
Cost of Ownership
The consideration of
total cost of
ownership involves
taking into account
the following
factors - not only
initial purchase
price:
Extras not
included -
some quotes /
adverts with a low
price are either not
complete systems, or
have vital parts
missing. Monitor and
Operating system are
sometimes advertised
as "optional" even
though a PC will not
run without them and
they can account for
up to 40% of the
total cost of the
machine. Virus
protection should
come standard on any
machine these days,
and you should be
cautious when it is
not included or
mentioned. We only
supply complete
solutions and always
offer virus
protection when you
need it.
Quality of the
components -
when comparing two
products it is
important to compare
apples with apples.
When it comes to
PC's this is not so
easy because some
machines say Intel
when they are not,
or are copies of
Intel designs. If
you do not get a
genuine Intel
motherboard, you
will not get the
quality and
performance of a
genuine Intel
motherboard. A cheap
PC may be produced
using cheap
components which
will impact on
system stability and
performance. Cheaper
designs may be half
the price but be
very unreliable and
only have a limited
warranty period
(usually 1 year)
whereas a Genuine
Intel board is very
reliable and comes
with a full 3 year
warranty. This is
why we recommend
Intel. In terms of
price an Intel
motherboard will
cost between R.100
to R.200 more but we
reckon that's not
too bad considering
all the benefit you
get for the extra
cost.
Support costs
- different machines
come with different
warranty periods and
support options,
many of which cost
you per hour after
the initial sale. We
offer 1 months free
onsite support (in
Durban area) with a
new Evolution PC,
and free warranty
swap out or hardware
fault diagnosis for
the entire period of
your warranty
(conditions apply).
Data loss
- many companies do
not care about your
data (which may be
the most important
part of your
machine) and refuse
to back it up for
you and restore it
successfully after
work is completed.
We back up all your
data either free of
charge (under
certain conditions)
or included as
standard in our
charged services
(like an operating
system
reinstallation -
limited to 1 hr) and
restore all your
data and settings
after work is
completed on your
PC.
Downtime
- some mass
discounters offer
free support with
their products but
do not tell you that
in the event of a
problem, the PC has
to either be
delivered to them,
or be removed from
your premises for
weeks at a time to
be sent to a support
centre. Downtime
costs money, and
with an
understanding of
this, we attempt
most repairs onsite,
and within as fast a
timeframe as
possible, thereby
minimising downtime.
If we do offer a
product from a 3rd
party vendor (like
Acer or Dell) we make sure
that they provide
you with the best
service possible.
Availability
of support skills
- a good
example of this is
Linux. Whilst I have
a great deal of
respect for Linux as
an alternative to
Windows, it is only
recommended for
very advanced users
who are prepared to
spend time and
tinker to get it
working, and give it
constant attention
thereafter to keep
it working. Some
versions of Linux
are FREE (yes FREE)
but require vastly
more support hours
than a comparable
Windows product,
Support on Windows
is more widely
available and
usually much cheaper
than Linux expert
support.
Cost of
replacement parts
- buying a cheap PC
from some vendors
can cost you greatly
in the future. This
is primarily because
these vendors do not
allow you to just
put in any
replacement part.
Usually they require
you to purchase
their part at a
vastly inflated
cost. We only build
PC's based on
industry standards
and can supply a
wide range of
quality replacement
parts.
Compatibility
- PC's without
Microsoft Windows or
with other "close"
products like
Lindows will not be
as compatible to the
rest of the world as
those with Windows.
Some people say this
is unfortunate, but
the fact remains
that the world runs
on Windows,
especially the world
of the user (end
customer).
In summary, you can
see that using
ONLY the
initial cost of the
PC as your only
decision making
criteria may put you
at a considerable
disadvantage. It is
important to
consider all factors
when comparing
products, not just
initial price. You
need to evaluate the
quality of the
product you are
buying and the
services or the lack
of services bundled
with the product.
You are much better
off paying a bit
more for a complete
solution that will
work when you want
it to work, rather
than a cheap,
incomplete
collection of
components with no
services attached
which will not serve
your needs. See more
below.
Good quality and
great service does
not have to cost
more - join our
monthly mailing list
to see our product
offerings.
